Terms of Use

Welcome to Hyrax (operated by Hyrax Global Services Ltd, "we," "our," or "us"). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. General Information

• Business Name: Hyrax Global Services Ltd (operating as Hyrax)
• Business Address: Abuja, Nigeria
• Email: info@hyrax.ng

2. Account Creation

To purchase items from Hyrax, users must create an account. You are responsible for keeping your account information confidential, including your password, and for all activities that occur under your account.

3. Products and Services

Hyrax sells tech gadgets and electronics. All products listed are subject to availability, and prices are subject to change without notice.

4. Payment Methods

We accept the following payment methods:

• Credit cards
• Paystack
• Bank transfers

All payments must be made in full at the time of purchase. Order confirmation will be sent via email upon successful payment.

5. Shipping and Delivery

We deliver nationwide across Nigeria. Shipping times are as follows:

• Within Abuja: Orders will be delivered within 24 hours.
• Outside Abuja: Delivery takes 2-3 business days.

Shipping costs will be calculated at checkout and may vary based on your location.

6. Returns and Refunds

If you are not satisfied with your purchase, you may request a return within 7 days of receiving the product, provided the product is in its original condition. Shipping fees for returns are the responsibility of the customer unless the item was damaged upon arrival.

Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

7. Intellectual Property

All content on the Hyrax website, including text, images, graphics, logos, and product descriptions, is the property of Hyrax Global Services Ltd. Unauthorized use or reproduction of any content is prohibited.

8. User Responsibilities

By using this website, you agree not to:

• Engage in any illegal activities.
• Post or transmit any content that may be harmful, offensive, or inappropriate.
• Attempt to interfere with the website’s operation.

9. Limitations of Liability

Hyrax will not be liable for any damages arising from the use or inability to use our website, including but not limited to service interruptions, errors, or inaccuracies.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

12. Changes to the Terms

We may update these Terms of Use from time to time. If we make significant changes, we will notify you via email or post a notice on our website. Your continued use of the website after such changes constitutes your acceptance of the new terms.